Your notes remain accessible. Even if the first messages go unanswered.
If your Beneficiary does not respond to our email or SMS within 7 days, a real person will step in and take action.
Automated messages first. A real person steps in when they're not enough.
Emails land in spam. Phone numbers change. People ignore messages from senders they don't recognize. GOLD is built for the one message that has to get through.
Use LegacyApp as normal
Collect your important notes and confirm, from time to time, that everything is fine.
Standard delivery
If something happens to you, the app emails and texts the main person you’ve chosen to receive your notes (your Primary Beneficiary).
Human intervention, if needed
No response within 7 days? The Guardian makes personal contact: phone, SMS, social media, alternative addresses.
Step by step, until someone answers.
Trigger
LegacyApp detects no user activity and starts the delivery sequence on the schedule you set.
Email & SMS to Beneficiary
Notifications go out across every configured channel. The Beneficiary has 7 days to confirm receipt.
Contact with the main Beneficiary
No response? The Guardian reaches out personally, by phone, direct messages, social media and mail. Each action is logged.
Substitute Beneficiaries (up to 5)
Still no answer? The Guardian moves to the next person in the sequence and timetable you defined.
A person ensures everything goes to plan.
Our Guardians are trained specialists working under a documented, GDPR-compliant procedure. Every action is recorded with a precise timestamp.
They never see your notes
Access is limited to the Beneficiary’s contact details only.
Full transparency
Every Guardian action is saved on our system with a timestamp.
No passwords to remember
Sign in with a one-time PIN, secure and passwordless.
Phone, registered mail, messaging apps and more.
A dedicated panel where you leave LegacyApp consultants extra contact information. They use it solely to reach your Beneficiaries if needed.
Primary and additional email addresses.
Phone / SMS
Phone numbers for calls and messages.
Messaging apps
WhatsApp, Messenger and others.
Social media
LinkedIn, Facebook and other profiles.
Physical addresses
Up to two home addresses.
Electronic delivery
Official eDO / e-delivery address.
A contingency plan if the Beneficiary cannot be reached.
Nominate up to 5 Substitute Beneficiaries. You decide the order, and how long the Guardian waits before contacting the next person.
For security, we never tell Beneficiaries that they have been added to LegacyApp.
How we protect your notes.
GOLD is physically separated from the LegacyApp app. You log in through a dedicated panel once a consultant activates the service.
Separation from your vault
GOLD has no access to your notes, files or data. Your vault remains exclusively yours.
One-time PIN sign-in
Panel access uses a one-time PIN sent to your email each time. If you have email access, you have GOLD access.
Guardian has no note access
The Guardian only sees the main Beneficiary’s contact details and instructions, never your notes.
Every action, visible to you
Each Guardian action is logged on our system and visible from your client dashboard.
How does the GOLD Plan differ from the free and Premium plans?
The free and Premium plans use only automated email and text notifications, with no way to add extra contact information. GOLD adds a dedicated dashboard and a Guardian, a real person who actively tries to reach your main Beneficiary by phone, text, social media and backup addresses when automated messages go unanswered.
Does the Guardian see my LegacyApp notes?
No. GOLD is separated from LegacyApp, and the Guardian can only see the contact details of the main Beneficiary. Authentication is via a one-time PIN, and every action is logged on our system and visible in your dashboard.
What happens if the person you’ve chosen can’t be reached, despite the Guardian’s actions?
The Guardian contacts your Substitute Beneficiaries one by one, in the sequence and on the timetable you set. You can designate up to 5. Each attempt is logged. For security, we never tell Beneficiaries they have been added to LegacyApp.
Do I need LegacyApp on my phone to use the GOLD Plan?
Yes. GOLD is an add-on to the LegacyApp app, where all notes are created and stored on your phone. Download the app on iOS or Android, buy the GOLD Plan, and activate it with a code in the app.
Take care of your loved ones. Starting today.
One decision. Annual renewal, only if you choose.
Have a code? Activate GOLD
Enter the email you’ll use in LegacyApp and the GOLD panel. The panel unlocks immediately.